Sunday, January 13, 2008

Fish! A Remarkable Way to Boost Morale and Improve Results



Most people spend the majority of their time doing work and work-related activities, and yet, not many enjoyed that part of their life. Some endured their working days by focusing on the upcoming weekend and public holidays. I have the opportunity to conduct a series of training to 120 staff recently. 85% said they wanted to retire as early as they can because it is so stressful at work. Wow!!! Everytime each one of them said 'retire', I was astounded to know how so many people can live through their life like that. And they're not even looking for another job!

As for me, I do enjoy my work but I love weekend and public holidays too :)

This book tells a story of Mary Jane, a widowed working mother of two who was sent to manage a department described as "toxic energy dump" by all the other departments in the organization. She was asked to turn the department around without much support from the top management. While walking during one of her lunch time to clear her mind, she stopped at a fish market. The lively fish market attracted the attention of so many people. With the help of a helpful fishmonger who gave four easy but valuable lessons, she roped in all her staff to change the place where they spent most of their life to a much better place.

The lessons are:

If the fish market can do it, why can't your organization? There are no "How To" section in the book but Mary Jane's way of getting everyone in the department to buy the idea of change (won't work without this!) and contribute to the change is imitable. Why not? Everyone is involved and have a finger in the pie.


Here's a video of the real Seattle's Pike Place Market where the author draws his inspiration for the book.

Learn more about fish philosophy at www.fishphilosophy.com.

1 comment:

Anonymous said...

Thanks for your review of the FISH! book. The book followed the successful FISH! video and provides a great entry point to create a dynamic and fulfilling culture like the Pike Place Fish Market. Since the video and book, ChartHouse Learning (the 50 year old learning company that created FISH! works) have provided curricula (products and services) that have transformed the spirit of businesses, leaders and schools.